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Frequently Asked Questions

Have more questions? Shoot me an email/text or give me a call.

Shelby Leigh Kizer 

6015204763

shelbyleighdesigns.contact@gmail.com

I like a painting on your website, but it's out of stock, the wrong colors, the wrong size, etc. Can you make another painting like it?

Yes! This happens all the time! Shoot me a message and I would love to work with you to create a piece that is absolutely perfect for your space. 

Do you do commissions? How do I start that process?

Yes! I love love love doing commissions and bringing your thoughts and dreams to life! To learn more about the process for commissions, shoot me an email!

When can I expect my painting to arrive after placing an order on your website? 

For a paper painting or painting on canvas smaller than 36x36 inches, I typically ship them out between 2-7 business days from when your painting is purchased. I use both USPS and UPS to ship out orders. You will recieve an email once your painting has shipped. The paintings are also fully insured. For paintings larger than 36x36 inches, I use a private carrier. The shipping times are a little longer for these pieces, but I found this is the safest and most efficient way to ship large art! 

I need my painting before 'insert date.' Can you get it here in time?

 

If you are on a timeline and need your painting faster, please shoot me an email or text ASAP! I will do my absolute best to get your painting to you by the date you need! Additional shipping rates may need to be added. 

Where is my painting coming from?

All paintings are shipped from Hattiesburg, Mississippi via USPS, UPS, or private carrier. 

Will you send me tracking information?

Yes. Be on the lookout in your email.

More questions about shipping, refunds, or returns? Click here.

Can I come by your studio and see your work in person?

Absolutely. Shoot me an email/text or give me a call to schedule an appointment. 

Do you do installed payments? 

Yes. The plans are based around your needs.  Shoot me an email if you are interested in purchasing a painting on a payment plan or if you have any questions. 

More questions about payment plans. Click here.

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